Claims Process
Step 1: Fighter Submits Their Claim Form
The injured fighter completes their portion of the incident/claim form and submits it to Cole Insurance via:
- Email: csr@coleinsuranceagent.com
- Fax: 214-823-3805
The fighter’s portion includes their signature, name, address, phone number, email address, Social Security number, and response to the “other insurance” question.
Step 2: Receiving Medical Treatment
Cole Insurance does not maintain a provider network and does not require preauthorization for any procedure.
Simply allow your medical provider to take a copy of your incident/claim form (after you have sent a copy to our office) and request that they bill Cole Insurance directly.
If your provider requires self-pay, please submit your bills and/or receipts to our office as soon as possible.
Submitting Additional Bills
Please submit any additional medical bills to our office upon receipt. We will forward them to the claims department as supplemental documentation to be processed with your existing claim.
